Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: December 2024
Introduction
Welcome to MyGroundCrew's Privacy Policy

At MyGroundCrew ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect
Types of information we gather from our users

Personal Information

  • Name, email address, and phone number
  • Business information and credentials
  • Profile pictures and company logos
  • Location and address information

Usage Information

  • Project details and requirements
  • Communication and messaging data
  • Payment and transaction information
  • Platform usage analytics
How We Use Your Information
Purposes for which we process your data

Service Delivery

To connect clients with service providers and facilitate project management

Communication

To send updates, notifications, and respond to your inquiries

Payment Processing

To process payments and manage financial transactions securely

Platform Improvement

To analyze usage patterns and enhance our services

Data Protection & Security
How we keep your information safe

Encryption

All data is encrypted in transit and at rest

Access Control

Strict access controls and authentication

Secure Storage

Data stored in secure, monitored environments

Your Rights & Choices
Control over your personal information

Access & Portability

Request access to your personal data and receive it in a portable format

Correction & Updates

Update or correct inaccurate personal information

Deletion

Request deletion of your personal data under certain circumstances

Opt-out

Unsubscribe from marketing communications and notifications

Contact Us
Questions about this Privacy Policy?

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email

privacy@mygroundcrew.co.uk

Support

support@mygroundcrew.co.uk

This Privacy Policy is effective as of December 2024 and may be updated from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page.